Designed for those who don’t just blend in, they lead
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Frequently asked questions
What payment methods are accepted?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
How long will delivery take?
Inside Dhaka: 1-2 Days
Dhaka (Sub Urban): 2-3 Days
Outside Dhaka: 2-3 Days
Can I return or exchange a product?
Yes. If you receive a damaged or defective item, you can request a return or exchange within 7 days of delivery.
Is there any warranty or guarantee?
Yes. Safurah bags are crafted with precision and care, and each comes with a 2-year quality guarantee against manufacturing defects.
Do you deliver outside Bangladesh?
Not yet, but we’re working to expand internationally soon.